Self-Installation for Fixed Wireless Broadband Services
Self-Install for Fixed Wireless
Fixed wireless broadband expands reach at very low CAPEX. With the right tools, consumers can confidently certify their own service.
Problem Statement
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Poor installation quality leads to higher costs, offsetting CAPEX benefits.
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First impressions count; new customers are easily frustrated.
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First-time right for consumers requires a new level of simplicity.
Capabilities Summary
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CPE Birth Certificate Generation
Detailed in-service record of settings and performance. -
Multi-Device UI
Intuitive white label interface on phone, computer or TV. -
Multi-Service Testing
Validate access, Wi-Fi and Video services all at once.
Ready to see this application in action?
Benefits
Lower OPEX
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Birth certificate spans multiple services, providing an objective baseline from which to benchmark future performance and configuration.
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Deep technical understanding of the entire service life cycle for each consumer.
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Determine performance trends and new impairments since installation (when combined with continuous monitoring).
Enhanced Customer Experience
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Consumers feel a sense of ownership and accomplishment by being part of the service installation.
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A highly-polished, branded experience delivers on your brand promise.
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Highly-summarized UI protects the consumer from overwhelming technical details.
Self-Installation of fixed wireless CPE delivers value:
- A modern, highly-automated self-service experience that delights your customers when it ‘just works’.
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Exploiting the economic benefits of fixed wireless broadband while holding down operating costs.
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Differentiated service offering from the very beginning, setting you apart from clumsier competition.
Pairing deep domain expertise in telecommunications
with advanced, human-centered automation, Mariner is a uniquely qualified service and solution provider.
Self-Install for Fixed Wireless
