Empower Customers with Self-Install for Fixed Wireless Access

Self-Install for Fixed Wireless Access

Fixed wireless broadband expands reach with very low CAPEX. With the right tools, customers can confidently certify their own service. Getting it first-time-right means faster on-boarding and less friction, all made possible with self-install for fixed wireless access.

Problematic installation leads to customer frustration.

• Poor installation quality leads to higher costs, offsetting CAPEX benefits.

• First impressions count; new customers are easily frustrated.

• First-time right for consumers requires a new level of simplicity.

Self-Serve for Fixed Wireless Capabilities

• CPE Birth Certificate Generation
  Detailed in-service record of settings and performance.

• Multi-Device UI
  Intuitive white-label interface on phone, computer or TV.
  

• Multi-Service Testing
  Validate access, Wi-Fi and Video services all at once.

Streamline fixed wireless access with Mariner:

Lower OPEX

• Birth certificate spans multiple services, providing an objective baseline from which to benchmark future performance and configuration.

• Deep technical understanding of the entire service lifecycle for each consumer.

• Determine performance trends and new impairments since installation (when combined with continuous monitoring).

Enhanced customer experience

• Consumers feel a sense of ownership and accomplishment by being part of the service installation.

• A polished, branded experience delivers on your brand promise.

• A summarized UI protects the consumer from overwhelming technical details.