Empower Customers with Self-Install for Fixed Wireless Access
Self-Install for Fixed Wireless Access
Fixed wireless broadband expands reach with very low CAPEX. With the right tools, customers can confidently certify their own service. Getting it first-time-right means faster on-boarding and less friction, all made possible with self-install for fixed wireless access.
Problematic installation leads to customer frustration.
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Poor installation quality leads to higher costs, offsetting CAPEX benefits.
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First impressions count; new customers are easily frustrated.
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First-time right for consumers requires a new level of simplicity.
Self-Serve for Fixed Wireless Capabilities
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CPE Birth Certificate Generation
Detailed in-service record of settings and performance. -
Multi-Device UI
Intuitive white-label interface on phone, computer or TV.
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Multi-Service Testing
Validate access, Wi-Fi and Video services all at once.
Ready to see this application in action?
Streamline fixed wireless access with Mariner:
Lower OPEX
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Birth certificate spans multiple services, providing an objective baseline from which to benchmark future performance and configuration.
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Deep technical understanding of the entire service lifecycle for each consumer.
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Determine performance trends and new impairments since installation (when combined with continuous monitoring).
Enhanced customer experience
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Consumers feel a sense of ownership and accomplishment by being part of the service installation.
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A polished, branded experience delivers on your brand promise.
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A summarized UI protects the consumer from overwhelming technical details.
Self-Installation of fixed wireless CPE delivers value:
- A modern, automated self-service experience that delights your customers when it ‘just works’.
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Exploiting the economic benefits of fixed wireless broadband while holding operating costs steady.
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Differentiated service offering from the very beginning, setting you apart from competition with successful customer interactions
ON THE BLOG
Pairing deep domain expertise in telecommunications
with advanced, human-centered automation, Mariner is a uniquely qualified service and solution provider.
Self-Install for Fixed Wireless
