Scale your BSS for the next generation of on-demand services

BSS Automation for On-Demand Services

Business Support Systems are just as mission-critical as the network. Next-generation services demand immediate, first-time-right execution, even for the most complex orders. Exceed these new demands, without sacrificing quality or blowing your budget.

Problem Statement

  • Legacy BSS can be slow; the market is becoming more real-time

  • Richer offerings drive higher complexity in your Quote-to-Cash process
  • New service introductions are laborious and error-prone

Capabilities Summary

  • End-to-End Flow Visibility
    Detailed analytics on the entire workflow of individual orders.

  • Embedded Best Practices
    Aligned with TM Forum Frameworx industry standards.

  • Latest SDN & MANO Techniques
    Fluid orchestration and management of service orders.

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Benefits

From Hero-Touch to Zero-Touch: BSS for On-Demand Services

  • From Configure-Price-Quotation to Service Activation to Billing, deliver the real-time visibility your business needs to compete in an increasingly ‘on-demand’ world.

  • Measure and track key performance indicators in your business systems, and objectively measure opportunities for operational improvement.

  • Modernize and transform your business processes to support highly-customized service offerings, with the ‘first-time-right’ quality your customers expect.

Automating business support systems delivers value through:

  • Workflow analytics allow you to objectively measure improvements and target new opportunities for achieving world class operational efficiency.

  • Best practices for modelling Telecom business processes leverage the wisdom of the crowd, and establish a standardized baseline for continued process improvement.

  • Raise your competitiveness over new market entrants and disruptors, to not only preserve but actually gain share.

Pairing deep domain expertise in telecommunications
with advanced, human-centered automation, Mariner is a uniquely qualified service and solution provider.

BSS Automation for On-Demand Services

Pairing deep domain expertise in telecommunications
with advanced, human-centered automation, Mariner is a uniquely qualified service and solution provider.

BSS Automation for On-Demand Services