| Navigating Customer Quality of Experience
A customer-centric approach is at the heart of industry-leading service excellence. With deep operational expertise in the IP video service industry, Mariner recognized the value of this principle and incorporated customer quality of experience (QoE) into the foundation of the xVu service assurance platform.
Service Providers are struggling with traditional “network-centric” service assurance practices. xVu, a fusion of IP video technology innovation and learned QoE Best Practices, offers Service Providers revolutionary capabilities such as non-intrusive, end-to-end service monitoring, task-purposed user portals, auto-diagnostics and self-healing, and the capture of viewing statistics.
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Follow the link below to access Mariner Partners' xVu
service assurance platform brochure.
IPTV
Service Assurance - xVu (591 KB)
Subscriber
Self-Care Application - HomeVu (831 KB)
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